Charlene Borthwick

In the spring of 2024, we welcomed Charlene back to HallKeen Assisted Living Communities as our Chief Operating Officer. In this role, Charlene oversees the day-to-day operations across all communities, working closely with our regional team to ensure excellence in care, compliance, and culture.

Charlene brings over 25 years of experience in senior living, including a valuable 7-year tenure with HallKeen from 2006 to 2013. Her leadership background spans single-site, multi-site, and regional roles with several assisted living organizations throughout New England, making her uniquely qualified to support and guide our teams.

Charlene’s return is both a homecoming and a new chapter. Together with our dedicated regional leaders, her focus is on enhancing operational performance, maintaining regulatory compliance, and fostering a strong, mission-driven culture across all communities.